CS(Customer Satisfaction): we think it is important to shorten the distance between the customer and the manufacturer. Thank you for using TOSHIBA DIE CASTING MACHINES. We always appreciate your business. Today we are happy to announce that we are going to issue TOSHIBA MACHINE REPORT or "TM REPORT" to the customers who are using TOSHIBA MACHINE'S die-casting equipment. This project is based on what we call "CS MAIL" in Japan, which we have been issuing since six years ago and are well received so far. However, since CS MAILS were not available to overseas customers or to customers who made their ways to overseas manufacturing, we have received strong requests from them for the issuance of the English version, and now here is the issue number one. Kazutaka Asakuma, General Manager Die Casting Machine Division TOSHIBA MACHINE CO., LTD. Vol.1 NADCA`S 21st INTERNATIONAL DIE CASTING CONGRESS AND EXPOSITION. USA SERVICE ORGANIZATION. Vol.2 INTRODUCING OUR SERVICE ORGANIZATION IN THE ASEAN REGION Vol.3 3rd CHINA INTERNATIONAL DIE CASTING CONGRESS AND EXPOSITION. INTRODUCING OUR LOCAL SUBSIDIARIES,OFFICES AND SERVICE ORGANIZATION IN CHINA Vol.4 INTRODUCING OUR AFFILIATE OFFICES AND SERVICE ORGANIZATION IN INDIA Vol.5 2002 JAPAN DIE CASTING CONGRESS and EXPOSITION Vol.6 A CASTING SYSTEM AIMING FOR BETTER ENVIRONMENT BY USING ELECTROMAGNETICMELT SUPPLY AND POWDER LUBRICATION (THE NEW LEOMACS SYSTEM TM)

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