Product Information

Customer Service

For inquiries regarding our products, please contact us here.

Questions frequently asked by customers are listed.

Inquiries regarding the BS Servo Systems

* Please read "Precautions Before Contacting Us" below before contacting us.

Inquiry Form

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Other Contact Methods

TEL81-(0)3-3509-0270
Business hours: 8:45 am to 5:30 pm (closed on weekends, national holidays, and corporate holidays)
FAX number81-(0)3-3509-0335
AddressControl System Sales Department, Toshiba Machine Co., Ltd.
2-2-2, Uchisaiwai-cho, Chiyoda-ku, Tokyo, 100-8503

Precautions Before Contacting Us

We will use our customers' personal information only to respond to your questions/inquiries and provide information.
Within the range of the specified purpose of use, our customers' personal information may be used by our group companies and subcontractors. You can request us to disclose, correct and delete your own personal information. You can contact us from the following website.

General Administration and Public Relations Section, General Administration Division, Toshiba Machine Co., Ltd.
TEL81-(0)55-926-5141
 Business hours8:00 am to 4:30 pm (closed on weekends, national holidays, and corporate holidays)
  • If you cannot fill in the required information, we may not be able to provide you with some of our services.
  • If you would like to view our general privacy policy regarding the handling of our customers' personal information, please visit the website of Toshiba Machine Co., Ltd. and access the page regarding our personal information protection policy.
  • Our responses to your inquiries received on Saturdays, Sundays, holidays, New Year's holidays and our company holidays will be sent on or after the next business day.

Contact Information

Contact regarding sales

Control System Sales Department,
Tokyo Main Branch
Fukoku Seimei Bldg., 2-2-2, Uchisaiwai-cho, Chiyoda-ku, Tokyo, 100-8503
TEL: 81-(0)3-3509-0270FAX: 81-(0)3-3509-0335
Control System Sales Department,
Numazu Headquarters
2068-3, Ooka, Numazu-shi, Shizuoka-ken 410-8510
TEL: 81-(0)55-926-5032FAX: 81-(0)55-925-6527
Control System Sales Department,
Chubu Branch
5 -307, Kamiyashiro, Meito-ku, Nagoya-shi, Aichi-ken 465-0025
TEL: 81-(0)52-702-7811FAX: 81-(0)52-702-1141
Control System Sales Department,
Kansai Branch
Mainichi-Intecio Build., 3-4-5, Umeda, Kita-ku, Osaka-shi, Osaka 530-0001
TEL: 81-(0)6-6341-6377FAX: 81-(0)6-6345-2738

Contact regarding services

Services Section, Engineering Department, Toei Electric Co., Ltd.
Headquarters131, Matsumoto, Mishima-shi, Shizuoka 411-8510
TEL: 81-(0)55-977-0125FAX: 81-(0)55-977-3744
North Kanto Service Station2-9-12, Shibanakada, Kawaguchi-shi, Saitama 333-0847
TEL: 81-(0)48-494-0659FAX: 81-(0)48-494-1784
Kansai Service Station1-10-7, Sekime, Jyoto-ku, Osaka-shi, Osaka 536-0008
TEL: 81-(0)6-7651-4385FAX: 81-(0)6-7651-4928